Internet Banking


ALERT:
Sovereign Bank will never call your cell phone or home phone requesting you change your PIN.  Please be alert that a new phishing scam is asking for this type of information.  Do not respond or give them any information on your accounts.

--------------------------------------------------------------------------------------------
PIN reset is required every 90 days. PINs must be 6 to 8 characters (alpha numeric) and you may not use your previous 4 PINs.

Cash Management Users: NetTeller ID PIN reset affects all users on the initial sign in. Please notify all users to avoid getting locked out of the system.



Note: Please ensure pop-up blockers are disabled on your browser as the above will launch a new browser window.

NOTE:
Sovereign Bank wants to ensure the online protection of your personal and account information. Please note: Sovereign Bank will not ask you to submit personal or account information via email. If you ever receive an email appearing to be from Sovereign Bank that asks for personal information such as your account number or social security number, do not respond to the email. Please notify us immediatley at 214-242-1900 Responding to E-Mail and Internet Related Fraudulent Schemes: The number one rule.....don't respond! Call or contact Sovereign Bank and let us know of the unusual email.

ALERT:
Microsoft announced last week that security updates for Internet Explorer versions older than 7.0 will continue until September 8, 2010. On September 8, 2010 users attempting to login to online banking with an Internet Explorer version older than 7.0 will receive a message indicating that a browser update is required to properly access the system.