Office of Consumer Credit Commissioner (OCCC) Consumer Notice

OFFICIAL MANDATORY TEXAS CONSUMER NOTICE

This Credit Access Business (CAB) is licensed and examined under the laws of the State of Texas by the Office of Consumer Credit Commissioner (OCCC). If you have a complaint or grievance regarding CAB services provided by Banksov Financial Services LLC, please contact us first at:

Banksov Financial Services LLC
Attention: Consumer Complaints Department
1000 Main Street, Suite 2200, Houston, TX 77002
Toll-Free Phone: (800) 555-0199 | Email: [email protected]

Filing a Complaint Directly with the OCCC

If your complaint is not resolved to your satisfaction through Banksov, you may file a formal grievance directly with the Texas Office of Consumer Credit Commissioner (OCCC):

  • OCCC Physical Address: 2601 N. Lamar Blvd., Austin, TX 78705
  • Toll-Free Helpline: (800) 538-1579 / (512) 936-7600
  • Fax Number: (512) 936-7610
  • Consumer Email: [email protected]
  • Official Website: occc.texas.gov

State Disclosures & Fee Schedules

An advance disclosure of the total fees charged by Banksov for obtaining a short-term loan, along with the interest rate charged by the independent lender, will be provided to you in writing before you sign any contract or obligation.